Privacy Policy

1. Introduction

Sales Lido Ai is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

2. Information We Collect

We may collect information you provide directly to us, including account details, contact information, billing information, business profile data, support requests, and communications submitted through the platform.

We may also collect technical information such as IP addresses, browser information, device information, usage activity, and platform analytics.

3. How We Use Your Information

We use collected information to provide and improve our services, process transactions, manage accounts, deliver platform features, provide customer support, maintain security, and comply with legal obligations.

4. Lead Data & Business Information

Sales Lido Ai provides lead generation, prospecting, contact enrichment, and outreach tools. Users are responsible for ensuring that their collection, storage, processing, and use of lead data complies with all applicable privacy, marketing, and data protection laws.

We do not guarantee the accuracy, completeness, or suitability of third-party business or contact information made available through the platform.

5. Payment Information

Payments are processed securely through trusted third-party payment providers. Sales Lido Ai does not store complete payment card details on its servers.

Billing records, invoices, transaction histories, and credit allocations may be retained for accounting, legal, and operational purposes.

6. Data Sharing

We may share information with service providers, payment processors, hosting providers, analytics providers, and other trusted partners where necessary to operate and improve the platform.

We do not sell your personal information.

7. Data Security

We implement reasonable technical and organisational measures to protect information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your location and applicable law, you may have rights relating to access, correction, deletion, restriction, portability, or objection to the processing of your personal information.

10. Cookies & Analytics

Sales Lido Ai may use cookies, analytics technologies, and similar tools to improve functionality, understand platform usage, enhance performance, and support security measures.

11. Third-Party Services

The platform may integrate with or link to third-party services. We are not responsible for the privacy practices or content of external websites, platforms, or services.