Last updated: June 2026
Sales Lido Ai is committed to protecting personal data and respecting the privacy rights of individuals. We aim to process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.
Depending on how our services are used, Sales Lido Ai may act as either a Data Controller or a Data Processor.
Where users upload, manage, enrich, or process prospect, lead, customer, or business contact information through the platform, the user generally acts as the Data Controller and Sales Lido Ai acts as a Data Processor providing software and infrastructure services.
Information processed through the platform may include business contact information, names, company details, job titles, email addresses, telephone numbers, business profile information, outreach activity records, account information, and billing data.
Users are responsible for ensuring that they have an appropriate lawful basis for processing any personal data obtained, uploaded, imported, or managed through Sales Lido Ai.
Sales Lido Ai does not determine the lawful basis relied upon by users when conducting prospecting, outreach, marketing, or sales activities.
Users are responsible for ensuring their use of the platform complies with applicable data protection, privacy, electronic communications, direct marketing, anti-spam, and consumer protection legislation.
Users must ensure that personal data is collected, stored, processed, and used lawfully and transparently.
Sales Lido Ai implements reasonable technical and organisational safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction.
While we take security seriously, no system can guarantee absolute security and users acknowledge that data transmission over the internet carries inherent risks.
Data is retained only for as long as reasonably necessary to provide services, maintain platform functionality, fulfil legal obligations, resolve disputes, enforce agreements, and maintain accounting and operational records.
Some service providers used by Sales Lido Ai may process data outside the United Kingdom or European Economic Area. Where applicable, reasonable safeguards are implemented to protect transferred data in accordance with relevant data protection requirements.
Subject to applicable law, individuals may have rights relating to access, correction, deletion, restriction, objection, portability, and withdrawal of consent where consent is relied upon as the lawful basis for processing.
Requests relating to data processed on behalf of platform users should generally be directed to the relevant Data Controller.
Sales Lido Ai may utilise trusted third-party providers for infrastructure, payment processing, analytics, communication, security, and operational services. Such providers may process information solely as necessary to deliver their services.
Sales Lido Ai maintains procedures designed to identify, investigate, contain, and respond to suspected data security incidents. Where required by applicable law, appropriate notifications will be made to relevant authorities and affected parties.
Questions regarding privacy, data processing, or data protection matters may be submitted through the contact methods provided on the Sales Lido Ai website.